Gaumard Cares™ Service Plans
The Gaumard Cares program offers a selection of best-in-class service plans, affording our customers the opportunity to choose the level of service that best fits their needs.
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SILVER, GOLD and PLATINUM PLANS
Available for:

  • Victoria® S2200
  • NOELLE® S574.100
  • NOELLE® S575.100*
  • NOELLE® S576.100*
  • Surgical Chloe™ S2100
  • SUSIE® S2000
  • HAL® S3201
  • HAL® S3101
  • HAL® S3000
  • Trauma HAL® S3040.100/.50
  • Pediatric HAL® S2225††
  • Pedi HAL® S3005
  • Pedi HAL® S3004
  • Super Tory® S2220†
  • Newborn HAL® S3010
  • Premie HAL® S3009
SILVER GOLD PLATINUM PLATINUM+
Free Webinars and Training at Gaumard
Free Phone/Email Support, Software Updates
Repairs at Gaumard w/ Loaner Service*
Preventative Maintenance at Gaumard*
Preventative Maintenance at Customer Site
Repairs at Customer Site
Number of Simulators Required 1 1 1 3
Length of Plan (Years) 2 | 3 | 5 2 | 3 | 5 2 | 3 | 5 2 | 3
BRONZE PLAN
Available for:
  • NOELLE® S554.100
  • NOELLE® S555.100
  • HAL® S3040.10
  • HAL® S1000
  • HAL® S1020
  • HAL® S1030
  • Code Blue® III S300.100
  • Code Blue® III S300.105
  • Code Blue® III S300.110
  • SUSIE® S1001
  • SUSIE® S901
BRONZE
Free Webinars and Training at Gaumard
Free Phone/Email Support, Software Update
Repairs at Gaumard Facility*
Number of Simulators Required 1
Length of Plan (Years) 2 | 3
Gaumard Cares plans are only available in the USA. Plans for new products are available for purchase within the first 9 months of the original purchase date.
*Includes shipping, labor, and material costs. ††Available Pediatric HAL® S2225 Gaumard Cares plans: Silver and Gold only. †Available Super Tory® Gaumard Cares plans: Silver, Gold, and Platinum only.
Gaumard Cares™ PREVENTATIVE MAINTENANCE DETAILS
ADULT NON-BIRTHING ADULT BIRTHING PEDIATRIC
Overall Diagnostics Check
Clean | Test | Repair (as necesary):
Skin (Arms, Legs, Chest, Faceskin, Airway)
Skin (Articulating and Breech Baby)
IV Arms (replacement at additional cost)
OSAT Arms (replacement at additional cost)
ECG/Defib Patches
Birth Canal
Lung Sounds
Heart Sounds
Articulating Baby
Bowel Sounds
Speech Sounds
Throat Sounds
K Sounds
Streaming Voice Microphone
Umbilical Cord Plug
Head Connection (Breech Baby)
Emergency Release Hole (Articulating Baby)
Delivery Motor
Rotation Motor
Battery
Software Updates:
UNI® Software
Virtual Monitor Software