Gaumard
Cares™
Service Plans
The Gaumard Cares program offers a selection of best-in-class service plans, affording our customers the opportunity to choose the level of service that best fits their needs.
SILVER, GOLD and PLATINUM PLANS
Available for:
- Victoria® S2200
- NOELLE® S574.100
- NOELLE® S575.100*
- NOELLE® S576.100*
- Surgical Chloe™ S2100
- SUSIE® S2000
- HAL® S3201
- HAL® S3101
- HAL® S3000
- Trauma HAL® S3040.100/.50
- Pediatric HAL® S2225††
- Pedi HAL® S3005
- Pedi HAL® S3004
- Super Tory® S2220†
- Newborn HAL® S3010
- Premie HAL® S3009
| SILVER | GOLD | PLATINUM | PLATINUM+ | |
| Free Webinars and Training at Gaumard | ||||
| Free Phone/Email Support, Software Updates | ||||
| Repairs at Gaumard w/ Loaner Service* | ||||
| Preventative Maintenance at Gaumard* | ||||
| Preventative Maintenance at Customer Site | ||||
| Repairs at Customer Site | ||||
| Number of Simulators Required | 1 | 1 | 1 | 3 |
| Length of Plan (Years) | 2 | 3 | 5 | 2 | 3 | 5 | 2 | 3 | 5 | 2 | 3 |
BRONZE PLAN
Available for:
Gaumard Cares plans are only available in the USA. Plans for new products are available for purchase within the first 9 months of the original purchase date.
*Includes shipping, labor, and material costs. ††Available Pediatric HAL® S2225 Gaumard Cares plans: Silver and Gold only. †Available Super Tory® Gaumard Cares plans: Silver, Gold, and Platinum only.
- NOELLE® S554.100
- NOELLE® S555.100
- HAL® S3040.10
- HAL® S1000
- HAL® S1020
- HAL® S1030
- Code Blue® III S300.100
- Code Blue® III S300.105
- Code Blue® III S300.110
- SUSIE® S1001
- SUSIE® S901
| BRONZE | |
| Free Webinars and Training at Gaumard | |
| Free Phone/Email Support, Software Update | |
| Repairs at Gaumard Facility* | |
| Number of Simulators Required | 1 |
| Length of Plan (Years) | 2 | 3 |
*Includes shipping, labor, and material costs. ††Available Pediatric HAL® S2225 Gaumard Cares plans: Silver and Gold only. †Available Super Tory® Gaumard Cares plans: Silver, Gold, and Platinum only.
Gaumard
Cares™
PREVENTATIVE MAINTENANCE DETAILS
| ADULT NON-BIRTHING | ADULT BIRTHING | PEDIATRIC | |
| Overall Diagnostics Check |
Clean | Test | Repair (as necesary):
| Skin (Arms, Legs, Chest, Faceskin, Airway) | ||||
| Skin (Articulating and Breech Baby) | ||||
| IV Arms (replacement at additional cost) | ||||
| OSAT Arms (replacement at additional cost) | ||||
| ECG/Defib Patches | ||||
| Birth Canal | ||||
| Lung Sounds | ||||
| Heart Sounds | ||||
| Articulating Baby | ||||
| Bowel Sounds | ||||
| Speech Sounds | ||||
| Throat Sounds | ||||
| K Sounds | ||||
| Streaming Voice Microphone | ||||
| Umbilical Cord Plug | ||||
| Head Connection (Breech Baby) | ||||
| Emergency Release Hole (Articulating Baby) | ||||
| Delivery Motor | ||||
| Rotation Motor | ||||
| Battery |
Software Updates:
| UNI® Software | ||||
| Virtual Monitor Software |