PRIVACY STATEMENT
Thank you for choosing to be part of our community at Gaumard Scientific Company, Inc., (“Gaumard”, “Company”, “We”, “Us”, or “Our”).
This Privacy Statement applies to all information we collect from you through your interactions, use, and experience with www.gaumard.com and Our other websites, Our social media sites (such as Facebook®, Instagram, LinkedIn®, Twitter, and YouTube) and/or any related services, products, sales, marketing, or events (collectively referred to as the “Sites” in this Privacy Statement).
If you have any questions or concerns about Our Privacy Statement or Our practices regarding your personal information, please contact us at:
To cancel or ask questions about your account, please contact Our Customer Support Department at 1-800-882-6655 Monday through Friday: 8:00 a.m. to 4:30 p.m. ET or by email to:
This Privacy Statement describes what information We collect, how We use it and what rights you may have in relation to it. If there are any terms in this Privacy Statement that you do not agree with, please discontinue use of Our Sites immediately.
PLEASE READ THIS PRIVACY STATEMENT CAREFULLY.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- STATE LAW REQUIREMENTS
- SUBMITTING ACCESS OR DELETION REQUESTS.
- YOUR MARKETING AND ACCOUNT INFORMATION CHOICES
- DO WE MAKE UPDATES TO THIS PRIVACY STATEMENT?
- HOW CAN YOU CONTACT US ABOUT THIS PRIVACY STATEMENT?
- GOVERNING LAW, JURISDICTION AND VENUE.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to Us.
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.
The personal information that We collect depends on the context of your interactions with Us and the Sites, the choices you make, and the Products and Services you use. The personal information We collect can include the following:
- Contact Details, such as your name, email address(es), postal address(es), phone number(s), and other contact, identifying, billing and other data.
- Content Consumption Information, such as information about the media content (e.g., streamed content, apps, blog posts, and other information) you access through Our Sites.
- Cookie and Tracking Information, such as IP address, device identifier, location data, browser type and language, browser history information, access times, the Uniform Resource Locator (URL), other unique identifiers and technical data that may uniquely identify your device, system, or browser.
- Credentials, such as passwords, password hints, and similar security information used for authentication of your account with Us and to provide account access to you.
- Demographic Information, such as your age, gender, country, interests, and preferences.
- Employment Information, such as your job title and other personal, business, or company information.
- Error Reports and Performance Information, such as information related to the products you use and any problems you experience, including error reports or other performance information.
- Feedback and Rating Information, such as customer survey feedback and product reviews you write.
- Health Information, such as COVID-19 health and vaccination status, thermal temperature readings, and/or other health data (as permitted by applicable law or in compliance with applicable public health directives).
- Payment Information, such as data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by the payment processor for Our Sites, and you should review its privacy policies and contact the payment processor directly to respond to any questions on its privacy policies.
- Site Interactions, such as how you use or visit Our Sites, your account(s) with Gaumard, Our products and services you purchase, any activities associated with your account (e.g., service and/or repair), and other interactions with Us.
- Troubleshooting and Help Information, such as phone conversations or chat sessions with Our representatives, which may be monitored and recorded, when you contact Us for technical support or customer support services.
- Web Form Information, such as any information you provide in Our web forms (forms you choose to complete will indicate whether the data requested is mandatory or voluntary).
All personal information that you provide to Us must be true, complete, and accurate, and you must notify Us of any changes to such personal information. To notify us of changes to your personal information, please contact Our Customer Support Department at 1-800-882-6655 Monday through Friday: 8:00 a.m. to 4:30 p.m. ET or by email to Customerservice@gaumard.com
We also may obtain information from third-party sources. We protect information obtained from third parties according to the privacy practices as described in this Privacy Statement. These third-party sources can change, and may include:
- Data brokers from which we purchase demographic data to supplement the information we collected about you.
- Communication services, including email providers and social networks, when you give permission to access your information on such third-party services or networks.
- Partners with which we offer co-branded products or services, or engage in joint-marketing activities.
- Publicly available sources such as open government databases.
2. HOW DO WE USE YOUR INFORMATION?
We use personal information collected via Our Sites for the business and operations purposes described below. We process your personal information for these purposes in reliance on Our legitimate business interests ("Business Purposes") in order to enter into or perform a contract with you ("Contractual") with your consent ("Consent") and/or for compliance with Our legal obligations ("Legal Reasons").
We use the information we collect or receive:
To send you marketing and promotional communications for Business Purposes and/or with your Consent. We and/or Our third party marketing partners may use the personal information you send to us for Our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of Our marketing emails at any time (see “11. YOUR MARKETING AND ACCOUNT INFORMATION CHOICES” below).
To send administrative information to you for Business Purposes and/or Legal Reasons. We may use your personal information to send you product, service, events, and new feature information and/or information about changes to Our terms, conditions, and policies.
Fulfill and manage your orders or for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites, by mail, e-mail or telephone.
To post testimonials, with your Consent. We post testimonials on Our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at Customerservice@gaumard.com and be sure to include your name, testimonial location, and contact information.
Deliver targeted advertising to you for Our Business Purposes and/or with your Consent. We may use your information to personalize and recommend Our products and services to you, to develop and send promotional communications, targeted advertising and present you with relevant offers; and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. For more information, see Our Cookie Notice.
Request Feedback for Our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of Our Sites.
To protect Our Sites for Business Purposes and/or Legal Reasons. We may use your information as part of Our efforts to help keep Our Sites safe and secure (for example, for fraud monitoring and prevention) or for improving and developing Our products and services.
To enforce Our terms, conditions, and policies for Business Purposes, Legal Reasons and/or related to your transactions with us.
To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to provide the data we hold to law enforcement, a court, or a regulator.
For other Business Purposes. We may use your information for other Business Purposes and for operations purposes such as assisting you with information requests or other inquiries, data analysis, perform research, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Sites, products, services, marketing and your experience.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We only share and disclose your information in the following situations:
Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements) or other legal process.
Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of Our policies, suspected fraud, situations involving potential threats to the safety of any person or illegal activities, or as evidence in litigation in which we are involved.
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for Us or on Our behalf and require access to such information to do that work. Examples include payment processing, data analysis, sales representatives, distributors, email delivery, hosting services, customer service, operations and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Privacy Statement or in another communication with you, we otherwise do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Cross Border Transfers. We transfer personal data to various jurisdictions as necessary for the purposes described above, including to jurisdictions that may not provide the same level of data protection as your home country.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company.
Affiliates. We may share your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Statement. Affiliates include Our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with Us.
With your Consent. We may disclose your personal information for any other purpose with your consent.
Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Websites) or otherwise interact with public areas of the Sites, such personal information may be viewed by all users and may be publicly distributed outside the Sites. If you interact with other users of Our Sites or register through a social network (such as Facebook, YouTube, LinkedIn), your contacts on the social network may see your name, profile photo, and descriptions of your activity.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies is set out in Our Cookie Notice.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, Our websites.
The Sites may contain advertisements or other material from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties.
Any data collected by third parties is not covered by this Privacy Statement. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented reasonable technical and organizational security measures designed to help protect the security of any personal information we may process. We cannot guarantee, however, that the internet itself is 100% secure. Although we aim to protect your personal information, transmission of personal information to and from Our Sites is at your own risk. You should only access the services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 13 years of age.
We endeavor to comply with the Children‘s Online Privacy Protection Act of 1998. Our Sites are not directed to individuals under the age of thirteen (13), and we ask that such individuals not provide personal information through the Sites.
If you are under 13 years of age, you may not provide personal information, make a purchase, or register on the Sites without your parent‘s or guardian‘s permission. This policy is designed to protect children. Federal law requires all website operators to take special steps to safeguard children‘s privacy. For more information about this federal law and about children‘s privacy, visit the Federal Trade Commission. If you register with us and we discover that you are under 13, we will delete such registration.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Our processing of your data is based upon your consent, contract performance and operations (e.g., your purchase of products), legitimate business interests or compliance with law. You have the right to object to Our processing of your data or to restrict Our processing of your data. In addition, if you have consented to the processing of your personal data, you have the right to withdraw your consent at any time.
You can exercise your privacy rights under applicable privacy laws by following the procedures presented below in this Privacy Statement. Gaumard does not discriminate against customers who exercise their rights under appliable privacy laws.
9. STATE LAW REQUIREMENTS
In addition to applicable U.S. federal law requirements, certain States have enacted statutes having privacy-related requirements specifically applicable to residents or consumers of those States. To the extent not addressed elsewhere in this Privacy Statement, the following statements address some of the requirements of these States:
California Residents
The California Consumer Privacy Act (“CCPA”) grants California residents certain rights regarding the personal information that businesses have about them. These include: (a) the right to know about personal information categories the business collected about you in the prior 12 months, the source of such information, the purpose for collecting the information and the specific information collected about you; (b) the right to request access or deletion of your personal information; (c) the right to request correction of your personal information as well as (d) the right to direct a business to stop selling your personal information.
While Gaumard does not sell personal information to third parties for monetary consideration, the CCPA broadly defines “sale” and the certain data collected on Our sites by third parties for interest-based advertising purposes may have been considered a “sale” under the CCPA, and would be considered sharing under the California Privacy Rights Act (“CPRA”). In certain cases, Gaumard also may be deemed a Service Provider under these acts, such as in providing products and services to Our customers. In other cases, Gaumard may be categorized as a business, such as in Our day to day operations. The categories of third parties to whom personal information is disclosed include advertisers. marketing partners and data analytics providers. The categories of information we may share with such parties may include device information and identifiers, such as IP address, unique advertising identifiers and cookies; usage information, such as browsing history; location information, such as city; and inference data. To opt out, please click the “Do Not Sell or Share My Personal Information” button at the bottom of Our webpage, or you or an authorized agent acting on your behalf (subject to Our verification of the identity and legal authority associated with such request as required by law) can also send your request to us at:
Colorado Consumers
The Colorado Privacy Act (“CPA”) grants consumers that are residents of the State of Colorado certain rights provided by C.R.S. § 6-1-1-1306 regarding the personal information businesses have about them, subject to certain limitations. These rights are listed in more detail below, and at this time do not extend to individuals acting in commercial or employment contexts.
- The Right of Access: Consumers have the right to confirm the processing of their personal data and to access their personal information, and obtain a copy of it in a readily useable format (to the extent “technically feasible”);
- The Right to Correct Inaccuracies: Consumers may request that inaccuracies in their personal information are corrected, considering the nature of the data and the business purposes in using it;
- The Right to Deletion: Consumers have the right to delete personal information concerning the consumer;
- The Right to Data Portability: Consumers have the right to obtain a copy of their data from Gaumard in a portable and, to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another entity up to twice per year;
- The Right to Opt-Out: Consumers have the right to opt out of several different uses of their personal information, including: targeted advertising, sale of their personal information, and profiling for the purpose of making decisions with legal or similarly significant effects concerning the consumers.
Please note that Gaumard does not sell your personal information as defined by the CPA. To opt out of targeted advertising online, please adjust your cookies settings to reject marketing cookies as described in Gaumard’s Cookie Notice.
For other opt-outs and requests, please contact Gaumard as follows:
The categories of third parties to whom personal information is disclosed include advertisers, marketing partners and data analytics providers. The categories of information we may share with such parties may include device information and identifiers, such as IP address, and unique advertising identifiers and cookies; usage information, such as browsing history; location information, such as city; and inference data.
To opt out, please click the “Do Not Sell or Share My Personal Information” button at the bottom of Our webpage, or you or an authorized agent acting on your behalf (subject to Our verification of the identity and legal authority associated with such request as required by law) can also send your request to us at the physical or email address listed here:
A Colorado resident may also designate another person to act on their behalf as their authorized agent with respect to these rights. We will seek to authenticate that someone claiming to be an authorized agent on behalf of another is in fact an authorized agent for that individual. While this may vary on a case by case basis, some ways we may seek to authenticate an authorized agent is by requesting a power of attorney or other legal document that reflects this relationship.
Colorado residents may appeal Gaumard‘s response to their requests by sending an email to:
Connecticut Residents
The Connecticut Data Privacy Act or (“CTDPA”) provides Connecticut residents with certain rights. At this time, it does not apply to employees or to business to business relationships. Connecticut residents the following rights:
- The right to access personal data that a controller has collected about them.
- The right to correct inaccuracies in their personal data.
- The right to delete their personal data, including personal data that a controller collected through third parties.
- The right to obtain a copy of their personal data in a portable and readily usable format that allows them to transfer the data to another controller with ease.
- The right to opt-out of:
- the sale of their personal data;
- the processing of personal data for the purposes of targeted advertising; and profiling that may have a legal or other significant impact.
A Connecticut resident also may designate another person to act on their behalf with respect to these rights.
Please note that Gaumard does not sell your personal information as defined by the CTDPA. To opt out of targeted advertising online, please adjust your cookies settings to reject marketing cookies as described in Gaumard‘s Cookie Notice.
For other opt-outs or requests, please contact us at
The categories of third parties to whom personal information is disclosed include advertisers, marketing partners and data analytics providers. The categories of information we may share with such parties may include device information and identifiers, such as IP address, and unique advertising identifiers and cookies; usage information, such as browsing history; location information, such as city; and inference data.
To opt out, please click the “Do Not Sell or Share My Personal Information” button at the bottom of Our webpage, or you or an authorized agent acting on your behalf (subject to Our verification of the identity and legal authority associated with such request as required by law) can also send your request to us at:
Virginia Consumers
The Virginia Consumer Data Protection Act (“VCDPA”) grants consumers that are residents of the Commonwealth of Virginia certain rights regarding the personal information businesses have about them, subject to certain limitations. These rights are listed in more detail below, and at this time do not extend to individuals acting in commercial or employment contexts.
- The Right to Know: Consumers have the right to know whether or not a business processes their personal information;
- The Right of Access: Consumers have the right to access their personal information, and obtain a copy of it in a readily useable format (to the extent “technically feasible”);
- The Right to Correct Inaccuracies: Consumers may request that inaccuracies in their personal information are corrected, considering the nature of the data and the business‘ purposes in using it;
- The Right to Data Portability: Consumers have the right to obtain a copy of their data from the controller in a portable and, to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another controller;
- The Right to Opt-Out: Consumers have the right to opt out of several different uses of their personal information, including: targeted advertising, sale of their personal information and profiling for the purpose of making decisions with legal or similarly significant effects concerning the consumers.
Please note that Gaumard does not sell your personal information as defined by the VCDPA. To opt out of targeted advertising online, please adjust your cookies settings to reject marketing cookies as described in Gaumard‘s Cookie Notice.
For other opt-outs or requests, please contact us at
10. SUBMITTING ACCESS OR DELETION REQUESTS
If you would like to access a copy of, or request deletion of the personal information we may maintain about you, or to exercise any other privacy right as set out above, you may do so by:
Sending a written request via email to
Gaumard requires the following information to authenticate you no matter which method you use to make your request:
First name
Last name
Email address
If you are an agent acting on behalf of someone else, please note that in addition to the information noted above, we will also ask for a copy of your Power of Attorney.
Please be aware that your request does not guarantee complete access or comprehensive removal as the law may not permit or require removal in certain circumstances.
11. Your Marketing and Account Information Choices
Marketing Choices
You have choices about how we reach you with marketing offers and about other uses of your information. To update your preferences, you can: Click “unsubscribe” in any email marketing communications we send you.
Go to your Gaumard account to select your marketing communication choices. Please be aware that it may take up to 10 business days for your email preferences to take effect.
Account Information
You may at any time review or cancel the information in your Gaumard account.
Upon your request to cancel your Gaumard account, we will deactivate or delete your account and information from Our active databases. However, some information may be retained in Our files to prevent fraud, troubleshoot problems, enforce Our Site Terms of Use, and/or comply with legal requirements.
12. DO WE MAKE UPDATES TO THIS Privacy Statement?
We may update this Privacy Statement from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Statement, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Statement frequently to be informed of Our privacy-related practices.
13. HOW CAN YOU CONTACT US ABOUT THIS Privacy Statement?
If you have questions or comments about this policy, email us Our Data Protection Officer at Privacy@Gaumard.com or by mail to:
To cancel or to ask questions about your account please contact Our Customer Support Department at 1-800-882-6655 Monday through Friday: 8:00 a.m. to 4:30 p.m. ET or by email to:
14. GOVERNING LAW, JURISDICTION AND VENUE
This Site is created and controlled by us in the State of Florida. The laws of the State of Florida govern this Privacy Statement and the related Cookie Notice without giving effect to any principles of conflicts of laws. You agree that any action at law or in equity arising out of or relating to this Privacy Statement, Cookie Notice, Terms of Use or the Sites shall be filed, and that venue properly lies, only in the State or Federal courts located in Miami-Dade County, State of Florida, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.
Revised August 15, 2023